We are a small inn with 14 guest rooms and cancellations affect us greatly. We will only refund or modify due to a NJ state of emergency declared by 8 pm on the day of arrival which prevents travel to the Inn; there are no other exclusions nor credits for future stays. Please cancel by phone and then email us with your request to cancel. If you booked with a 3rd party such as Expedia or Bookingcom, your booking may be Non-Refundable; otherwise, certain other terms will apply.
Regardless of seasons, all cancellations carry a $75 fee ($200 for V. Portofino, $100 for V. Milano) per hotel room in addition to:
PEAK SEASON: Weekend arrivals (Fri/Sat/Sun), if you cancel under 14 days there will be no refund. Weeknight arrivals, if you cancel under 10 days there will be no refund. Peak season begins 2 weeks before Memorial Day and ends 2 weeks after Labor Day.
OFF-PEAK SEASON: Weekend arrivals (Fri/Sat), if you cancel under 7 days there will be no refund. Weeknight arrivals, if you cancel under 3 days there will be no refund.
Holidays and special days such as Thanksgiving Eve, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve and Easter Sunday follow peak weekend cancellation rules.